This email was so kind, and funny, too. I never have received a nicer note from a bank!
Had to share for those of you who knew Neal.
"Steve & Linda",
"I wanted to take the opportunity to respond to your phone call & explain a bit about us. We are a small bank located in a very rural area. Our bank is a very family style of work place. We get to know our techs that come to help us with our equipment. Neal was heading out here to help me with one of our machines. He was just a few miles away when he was killed. I personally have worked with Neal for several years. I ordered the living garden for you from all of us here in our back office. I am a plant/earth person as Neal is also. To me a living plant is a wonderful remembrance of a life lost & a new beginning.
Here is a story to show you how much we enjoyed your son:
As I said before we are a small rural bank. We are very country (well most of us, but not all ;)….you know clean cut guys with boots & ties. At the time I was struggling with a machine that PB (Pitney Bowes) could not seem to fix. So, they send us this KID from Montana…supposed to be a wonder boy, in walks this longhaired tall kid which out here is shocking to say the least, but then he compounded it by asking where would be a good place to eat. Of course we asked him what he liked to eat & he said he was a vegetarian….you could hear a pin drop. For most out here that is well, just not right. LOL After everyone got over the shock & Neal got that machine running we adopted him.
Every time Neal came to work on that darn machine we would talk while he was fixing it. I think that first year or so he was out here at least every month, sometimes more. He is one of the few guys that NEVER treated me like a girl (old girl but you know female). He worked with me & taught me how to work on the equipment so that when he could not come I could help us.
He really loved some of the scenic drives
out of here. I talked with him about a lot of things. He was also the
only tech in ALL the years I have worked here that went to bat for us.
He fought with PB & finally got the machine replaced for us as a
lemon. I can tell you that took some doing!
All we can do is tell you how much we enjoyed you son & how much we will miss him!
Hugs from all of us here in back office with Bank of Eastern Oregon."
Thank you, so much Bank of Eastern Oregon! Neal was a true Good Samaritan; and he really did enjoy helping others. You have captured him well. Smart & Quirky, oh, yes, and so very much loved! :) Love, His Mom